Anonymous
map-marker Los Angeles, California

Failed experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Terrible communication and bait and switch tactics. Avoid this rescue if you want to save yourself from a lot of frustration.

View full review
Anonymous
map-marker Jonesboro, Georgia

Long coat GSD are very rare, yet this rescue group has dozens. This is a huge red flag for me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I don't believe they're legit. Long coat GSD are rare, less than 10% of all GSD.

Yet this site has numerous. It's a red flag for me.

View full review

User's recommendation: Avoid

Anonymous
map-marker Los Angeles, California

Caring, honest and professional

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I enjoyed my experience fostering to finally adopting one of their dogs. They were always accessible and helpful, especially when the dog had swallowed her toy.

West side handled everything. They have hundreds of pups and devoted to caring for them takes time, money and PATIENCE! They have it. My dog was previously adopted But was returned because the family didnt disclose they had a cat.

They returned her. West side took her back thank God. I fostered her but could tell they must have but her with a rope toy (probably to protect the cat), because she cowered. All the dog needed was love.

Patience and training! Im glad I eventually adopted the dog.

View full review
Anonymous
map-marker Tarzana, California

OVERZELOUS MANAGEMENT AND COURAGEOUS VOLUMTEERS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The have loads of great dogs that need adoption. They have way too many dogs (120+) in an underventilated facility that reeks of urine.

Five minutes in those fumes will make you sick. The volunteers are in tears at the end of their days and give everything they have.

Manager Csilla Merrill is unstable and you do not want to upset her or she will unleash venom. The whole place is under a huge lawsuit for mismanagement of donations.

View full review
Robert P Foj
map-marker Los Angeles, California

WSGSR is an amazing place

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Westside German Shepherd Rescue - WSGSR is an amazing place

I have 3 dogs I have adopted through WSGSR, and I also did some limited volunteer work with the group while I lived in Los Angeles. I have to say they are a wonderful group that help many dogs, and I am very fortunate to have the dogs I have from them.

One of my dogs was rescued off the streets of Los Angeles, his mother and sister died of distemper but he has shown no sign of distemper in the last six years. He was saved and was sleeping in my arms just today.

I have seen them ferry dogs to and from vets, raise money for wounded and abandoned dogs, and organize volunteers to walk and help foster the dogs. They are a dedicated group of people that have helped countless dogs.

View full review
Reason of review:
great organization saving dogs
Gynene L

Heartbreaking Experience

I commented on April 27, below. We had Zachary Thomas, as we named him for 2 weeks. He came to us very ill, with kidney disease. Our entire family is devastated, and I will never forget him.

I am angry, and sad. Some of the employees, and their practices, are deplorable. Robin, the founder, was named as the person who "hand picked" Zachie for us. He was transported to Washington, after many emails from a volunteer. The transport service, let him out once, during the 24 hour trip?? Sadly, he had urinated on himself, and I was upset about that. I reported it to the volunteer, who was going to look into it.

But, more importantly, is that this guy was very ill. Very ill. He never wanted to eat, and you could count every rib on him. The vet said he should have weighed 20 lbs more. 20 lbs!!

This place was so unethical...and hostile. Please share this information with anyone who is looking for a dog from them. Make sure they do a thorough health screening.

View full review
Reason of review:
Unethical, inhumane
Trace m Bss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazed & Grateful for Extraordinary Work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was pleasantly surprised by Westside’s friendly and caring attitude. Not too mention, the awesome task of maintaining a clean business & healthy dogs.

It is truly amazing to witness devoted animal lovers.

They help choose the right dog, tips to adjust rescue dogs, house training :). We love our dog!

View full review
Reason of review:
Good customer service
Anonymous

Horrible

Drove in from Mississippi and realized that right up front they were not Military friendly at all !

Treated my wife and as low life’s.

I hope and pray they go under. We did however find an awesome shepherd from Scottsdale

View full review
4 comments
Guest

I can see why they elected not to adopt to you.

Guest
reply icon Replying to comment of Guest-2260334

I have 6......9 week old puppies pure bred for free adoption

Guest

My husband is active duty military and we have adopted two dogs through them. Never, ever have I been made to feel less than, I always was welcomed. Please do not judge them based on this review, it’s not factual.

Guest

They have to be careful where they place their dogs. Military people can move around alot and cannot take their dogs sometimes.

All rescues have to look out for the total welfare of their dogs. Sad you would say you hope they go under.

Selfish and ugly behavior. Rescue dogs need good solid homes.

View more comments (3)
Anonymous

Heartbreaking

We wanted to rescue a dog from them. We were unable to travel to LA, so we were told they could match a suitable dog for us.

He was transported via van, by a questionable driver. He arrived very thin and I was instructed to give him medication for kennel cough. The medication made him vomit, and he wasn't eating very well. I stopped giving him the medication and took him to the vet in 3 days.

He did not have kennel cough and we were going to give him time to adjust to the transition. They found out I had not given him the medication and a guy named Steve started harassing me. He sent a very potent antibiotic and said if I didn't make sure to give it to him he would die. He claims the dog has pneumonia.

So, I took the dog to the vet today... he is very sick... and was very sick when we got him. It's not kennel cough or pneumonia.

He has a gastro disorder. I was told before he got here that he weighed 95 lbs, but he weighs 76! We are trying to save this sweet boy and have spent almost $1000. In less than 2 weeks.

I have been so stressed out over this. This Steve person has been sending me rude, harassing texts at all hours.

View full review
Reason of review:
Bad quality
1 comment
Gynene L

This is my post...Zachary died...we had to have him euthanized after 2 weeks, and $1500. He had advanced kidney disease, was 20 lbs underweight when he was stuck in a transport van for 24 hours.

Saddest time in my life.

I am so, so angry, that people like this are allowed to continue to adopt animals out. This guy didn't deserve to die on the vet office floor, with me sitting there in tears....

Anonymous

Horrible Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Just got denied an application for a dog because I have a young child and another big dog. Said with my husband being In the military and him being gone that It would be too hard to exercise both dogs myself and having two big dogs won’t work out and I should get a small dog.

Also mentioned our back yard was too small. Even though I walk my dog daily, I take him to the park and we go hiking. As If that’s not a good way to keep your dogs active. From pictures on their website, they have plenty of pictures of the dogs with young children and the dogs with other large dogs together.

Basically made me feel we were Incapable of owning and LOVING two dogs at the same time. Good luck finding someone with no kids or other dogs in the household.

View full review
Reason of review:
Poor customer service
Anonymous
map-marker Los Angeles, California

Bad experience

Had a bad experience with this organization in 2006. Drove one hour to this location to adopt a puppy.

After paying $350 for the puppy, they decided not to give me the puppy because I did not have a doggy door. They never mentioned anything to me previously about a doggy door. They said they would give me a refund, but no one there knew how to issue a credit card refund, so I got to spend an uncomfortable 30 mins waiting for them to figure it out. They actually asked me if I would agree to just donate the $350 to WGSR, Seriously?

Then they tried to talk me into taking an older dog as opposed to the puppy.

I'm surprised they are still in business. The fact that there is a major lawsuit against this organization does not surprise me at all.

View full review
Reason of review:
Order processing issue
Anonymous

Awesome

Bought a sweatshirt and t-shirt online, zero issues.. Keep being an awesome rescue.

View full review
Anonymous

The women in charge are catty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I adopted a great dog from them. A true rockstar.

The lower level people are absolutely awesome. The woman that conducted my interview and the volunteers were all great! But one of the head honchos shot me a death stare on adoption day and rudely asked if my old unit's moto shirt was a military shirt. When I told her it was, she had a really passive-agressive response of "Oh.

That's nice". Then they gave my buddy the -nth degree for trying to adopt one as his service dog.

98% great people, really trying to do right by the dogs, but avoid dealing with the women that run it. They have a Queen/Empress attitude about them

View full review
Reason of review:
Poor customer service
1 comment
Guest

When I told them I wanted to train the dog for service, they told me to go elsewhere. They would not let me adopt from them.

My dogs live terrific lives with me. And always a German Shepherd!

Anonymous

Betty soon gone after 11 months

Westside German Shepherd Rescue - Betty soon gone after 11 months

I adopted a GSD from Westside German Shepard Rescue. Told she was 2, but was 6.

I had her checked out by two vets. She had spinal trauma and arthritis, and was still fertile. She is a beautiful dog, my beloved travel mate. However under all of that fur was an evil surprise.

Cancer. After 11 months of loving care and travel throughout North America in our RV, while in Lake Placid, NY it was obvious something was very wrong. Lymphoma was the diagnosis after taking samples from her neck region. 3-6 weeks I was given.

Its my bet she had that all along. I am not saying the agency knew, but that is the risk you run. Now she is 10 weeks after her diagnosis and with raw food and prednisone she seems pain free though the end is near.

I will not adopt another dog as I am too heart broken. Thanks for letting me share.

View full review
Reason of review:
Other issue
5 comments
Guest

Rip Off Organization

Gynene L

Well, we only had our Zachary Thomas, 2 weeks. He had advanced kidney disease when they sent him to us.

If they would have done a simple urinalysis, or chem screen, they would have seen that.

Instead, we paid over $1,500. and have nothing, and a poor, sweet, guy, suffered.

Guest

A lot of dog sellers are out to get the big payback. When.

there. Are any problems you usally cannot. get any. help.

Please keep looking up in.

this trying time. Sorry for all that is happening.

Guest
reply icon Replying to comment of Guest-1276716

I have researched a lot of rescues through out California, they are not in it for money. ThWestside truly cares about saving this misunderstood breed.

I was there to adopt my baby girl, who is 9 mos., and has some social anxiety towards other dogs and needed to be housebroken again...she was testing boundaries. She's healthy and doing fine!

While I was there, they took in a person's pet who had burned marks on his neck from shock collars! The guy wasn't about to help pay for treatments, until I demanded that Westside threatened to sue (I'm a lawyer); he donated some money to cover costs to treat a dog HE hurt.

Westside, like other pay the rest. Their awesome, and they are clearly not rich, I've checked:)

Guest
reply icon Replying to comment of Guest-1308881

Please do not misunderstand my experience. WSGSR does no doubt a job no one else could given the inbound cases they receive.

We just need to understand this is inperfect, in that dogs came from who knows what conditions, and as they say "*** happens". In my case I had bad luck. Betty survived 17 weeks. She was focused on taking care of me, her loving partner.

I am grateful to have had her.

She was by far the most amazing companion I could have asked. I had a home put down as she would not last one more nite.

View more comments (4)
Anonymous
map-marker Los Angeles, California

On Our Third Rescue from Westside

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We have adopted three dogs from Robin and Westside in the past 18 years and have nothing but positive experiences every time. They are a group of dedicated, wonderful human beings.

When we had behavior issues with our current dog, they referred us to a wonderful trainer who worked with Dieter for no cost. That was over 9 years ago, and he remains a beloved part of our family. I appreciate the honesty of the staff, who will only place dogs in the proper situation, because returning a rescue is traumatic on everyone.

I would trust them with anything regarding their dogs and the work they do. I donate money to them every year.

View full review
Reason of review:
Good customer service
Anonymous
map-marker Boise, Idaho

So rude and would not give me the time of day

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was looking for a rescue and I found one of their dogs and thought she would be perfect for me. When I asked to know more about her they said that she wasn't the right dog for me and told me that I couldn't adopt her.

They gave me no actual reason other than a "no." They were very rude and awful to work with. I feel sorry for the dogs in their care because they could be going to good homes, but the organization doesn't seem to want their dogs to go to new homes.

I understand screening people because GSD's are an interesting breed and can be a handful, but for those of us who love them, it isn't hard to take care of them. These people are rude and have no business "rescuing" dogs if they're only going to adopt them to select people.

View full review
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article